Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you contact us, including but not limited to: name, email address, telephone number, company name, job title, project details and requirements, and any other information contained in your communications with us.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information including: IP address, browser type and version, pages visited and time spent on each page, device type and operating system information, and referring website addresses.

2. How We Use Your Data

We process your personal data for the following purposes:

• To respond to your inquiries and provide requested information or services;
• To send you project proposals and related communications;
• To improve our website functionality and service offerings;
• To comply with our legal and regulatory obligations.

3. Legal Basis for Processing (GDPR)

We process your personal data on the following legal bases under the General Data Protection Regulation (GDPR):

• Consent (Article 6(1)(a)): When you submit a contact form or subscribe to our communications, you provide explicit consent for us to process your data for the stated purposes.
• Contractual Necessity (Article 6(1)(b)): Processing necessary for the performance of a contract to which you are party or to take steps at your request prior to entering into a contract.
• Legitimate Interests (Article 6(1)(f)): Processing necessary for our legitimate interests, including improving our services and protecting our business, where such interests are not overridden by your rights and freedoms.
• Legal Obligation (Article 6(1)(c)): Processing necessary for compliance with a legal obligation to which we are subject.

4. Your Rights Under GDPR

Under the General Data Protection Regulation, you have the following rights regarding your personal data:

• Right of Access (Article 15): You have the right to obtain confirmation as to whether personal data concerning you is being processed and, where that is the case, access to the personal data.
• Right to Rectification (Article 16): You have the right to obtain the rectification of inaccurate personal data concerning you without undue delay.
• Right to Erasure (Article 17): You have the right to obtain the erasure of personal data concerning you without undue delay under certain circumstances.
• Right to Restriction of Processing (Article 18): You have the right to obtain restriction of processing under certain circumstances.
• Right to Data Portability (Article 20): You have the right to receive personal data concerning you in a structured, commonly used and machine-readable format.
• Right to Object (Article 21): You have the right to object to processing of personal data concerning you.

To exercise any of these rights, please contact us at contact@alevia-nova.com.

5. Data Retention and Security

5.1 Retention Period

Contact form submissions and related correspondence shall be retained for a period of three (3) years from the date of submission, unless you request earlier deletion. Project-related data shall be retained in accordance with applicable legal requirements and contractual obligations.

5.2 Security Measures

We implement appropriate technical and organizational measures designed to protect personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage, in accordance with Article 32 of the GDPR.

6. Cookies

Our website uses minimal cookies essential for functionality. We do not employ tracking cookies or third-party advertising cookies. Essential cookies are used solely to ensure the proper operation of our website.

7. Questions or Complaints

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us:

ALEVIA NOVA LTD
20 Wenlock Road, London, England, N1 7GU
Email: contact@alevia-nova.com

You also have the right to lodge a complaint with a supervisory authority. In the United Kingdom, this is the Information Commissioner's Office (ICO): ico.org.uk